Radialsystem strives to make its website and mobile application accessible.
This accessibility statement is required under the Law on Accessible Information and Communication Technology Berlin (BIKTG Bln). The technical accessibility requirements are based on the BITV 2.0.

This accessibility statement applies to the online service:
https://www.radialsystem.de/

Preparation of this Accessibility Statement

This statement was created and/or last updated on September 9, 2025.
The content of this statement was last reviewed on September 23, 2025.

The assessment of digital accessibility was carried out by the public body mentioned above through a self-evaluation.

The following tools and methods were used:
Windows 11 screen reader
WAVE Web Accessibility Evaluation Tool

How Accessible Is this Website?

This website / mobile application is partially accessible. It partially meets the requirements of BITV 2.0.

Non-Accessible Content

We are continuously improving our website and its content to further reduce existing accessibility barriers.
The following elements are currently not fully accessible:

Barrier: Texts, Hierarchies, and Alternatives
Alternative texts for images have been largely implemented; however, we are continuously working to ensure all images include alt text.
The contrast between text and background colors is not always sufficient.
A bookmarklet can be added to the toolbar to display the website in black and white.
There are no videos with audio descriptions.
Only a few videos include subtitles.

Barrier: Navigation, and Usability
Links do not always include secondary labels.
PDF documents provided on the website are not accessible.

Barrier: Readability and Comprehensibility
The availability of content in Plain Language is being gradually expanded
Currently, there is no content available in German Sign Language (DGS).
The size of images and text can be adjusted via the browser. To enlarge content, you can use the keyboard shortcuts Ctrl + (zoom in) and Ctrl - (zoom out).

We are currently reviewing and revising the non-accessible content and elements.
Improvements are expected to be completed by the end of 2025, with a new evaluation planned for late 2025.

Feedback and Reporting Accessibility Issues

Would you like to provide feedback on accessibility or report an existing barrier?
Are you unable to perceive, operate, or understand certain content on our website or mobile application?
Do you require information in an accessible format?
Please contact us:

Contact for Accessibility Inquiries:

Jette Albrecht (Head of Front of House)
Radialsystem
Holzmarktstraße 33
10243 Berlin

Phone: +49 (0)30 288 788 514
Email: barrierefreiheit@radialsystem.de

Contacting the State Commissioner for Digital Accessibility (Enforcement Procedure)

If your inquiry to the public body has not been successful, if you have not received a response within one month, or if the response is unsatisfactory, you may contact the State Commissioner for Digital Accessibility to initiate an enforcement procedure.

Please always contact the public body concerned first.

Contact Form:
https://www.berlin.de/lb/digitale-barrierefreiheit/includes/formular.1326107.php

Further information on the enforcement procedure and the State Commissioner for Digital Accessibility can be found at: https://www.berlin.de/lb/digitale-barrierefreiheit/aufgaben/durchsetzungsverfahren/

Use of Cookies
Radialsystem does not store any personal data of website visitors. Details in ourprivacy policy.